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Call Center Officer

Alternate Distribution Channel (ADC) Department, Karachi

Apply By Nov 30, 2022

Job Description (total positions: 35+, posted on: Nov 4, 2022)

Job Responsibilities

To provide outstanding 24/7 customer service over the phone.
Catering to customers’ banking requests, answer or escalate customers’ queries & complaints related to product and services.
Maintaining a strong communication channel via constant coordination with nationwide branches and Head Office departments.

NOTE People with Islamic banking knowledge will be preferred.

Required Skills

Excellent Communication Skills, Excellent Customer Service Skills, Capable Of Working Under Pressure, Good Interpersonal Skills,

Industry
Banking/Financial Services

Category
Client Services & Customer Support

Job Type
Full Time/Permanent ( First Shift (Day) )

Gender
No Preference

Age
20 - 30 Years

Minimum Education
Bachelors

Degree Title
Minimum Bachelors from a reputable university.

Career Level
Entry Level

Required Experience
Fresh - 1 Year(Fresh (candidates with experience can also apply))